Privacy Policy mea44 – Your Data Protection

1 Introduction

Mea44 is an online casino entertainment platform operating in Malaysia. We are committed to protecting the privacy and security of all our users' personal data. This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and explains how we handle the information you provide to us.

We believe transparency is the foundation of trust. That is why we strive to communicate our privacy practices in plain, easy-to-understand language — free from confusing legal jargon. Every time you register an account, make a deposit, play a game, or simply browse our website, there is data we collect to ensure your experience runs smoothly and securely.

This Privacy Policy applies to:

• All registered users of the mea44.fun platform
• Visitors to mea44.fun even without a registered account
• Mea44 mobile app users on all devices
• Any individual who contacts our support team

3 How We Use Your Data

Mea44 uses collected data solely for lawful and relevant purposes. We will not use your data for any other purpose without your prior consent, unless required by law.

• Account management: creating, verifying, and maintaining your user account, including the required KYC review process.
• Transaction processing: processing deposits, withdrawals, and all financial transactions securely through trusted payment channels such as FPX and DuitNow.
• Service delivery: ensuring all slot games, fish shooting games, and live dealer games run smoothly and fairly for every user.
• Security & Fraud Prevention: identifying suspicious activity, preventing money laundering, and protecting the integrity of the mea44 platform.
• Legal compliance: fulfilling obligations under PDPA 2010, anti-money laundering laws (AMLA), and regulatory body directives.
• Customer support: providing accurate and effective technical and financial assistance through our 24/7 support team.
• Platform improvements: analyzing usage patterns to improve the interface, performance, and overall experience of the mea44 platform.
• Marketing communications: sending information about promotions and the latest offers — you can opt out at any time via your account settings.

5 Data Security

Protecting your data from unauthorized access, loss, or misuse is mea44's top priority. We continuously invest in enterprise-grade security infrastructure to keep your information safe at all times.

• 256-bit SSL Encryption: all communications between your device and mea44 servers are encrypted using 256-bit TLS/SSL protocol — the same security standard used by leading banking institutions in Malaysia.
• Secure data storage: personal and financial data is stored on servers protected by layered firewalls, intrusion detection systems, and strict access controls.
• Two-factor authentication (2FA): we support and encourage users to enable two-factor authentication for an additional layer of security on their accounts.
• 24/7 Monitoring: our cybersecurity team monitors platform activity around the clock to identify and respond to any threats or anomalies promptly.
• Periodic security audits: mea44 undergoes periodic independent security audits by accredited third parties to ensure our systems remain up to date and free from vulnerabilities.
• Password encryption: your account password is not stored in plain text — it is encrypted using a strong hashing algorithm so that no one, including mea44 staff, can read your original password.

While we take all reasonable precautions, no security system can be guaranteed 100% secure. You also play a role in keeping your account safe by using a strong password and not sharing your login credentials with anyone.

7 Your Rights Over Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by mea44. We are committed to respecting and facilitating the exercise of these rights.

• Right to access: you have the right to request and obtain a copy of the personal data we hold about you in a readable format.
• Right to rectification: if you find that the personal data held by mea44 is inaccurate or incomplete, you have the right to request a correction.
• Right to withdraw consent: you may withdraw consent for specific data uses — such as receiving marketing materials — at any time without affecting your right to continue using the platform.
• Right to lodge a complaint: if you believe your privacy rights have been violated, you have the right to file a complaint with the Department of Personal Data Protection Malaysia or directly with the mea44 privacy team.
• Right to object to direct marketing: you may opt out of receiving any marketing communications from mea44 via your account settings or by contacting our support team.

To exercise any of the above rights, please contact our privacy team via the support email provided. We will process your request within 14 business days and may require identity verification before making any changes.

9 Child Protection

Mea44 is an adult entertainment platform accessible only to individuals aged 18 years and above. We do not knowingly collect, process, or store personal data from children or minors.

• All users are required to confirm they are 18 years of age or older during the registration process.
• Our KYC verification process is designed to detect and prevent registration by underage individuals.
• If mea44 discovers that a child's personal data has been collected inadvertently, we will take immediate steps to delete that data and close the relevant account.
• If you believe your child has registered an account on our platform, please contact our support team immediately.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how mea44 handles your personal data, our privacy team is ready to assist you.

• Our support team operates 24 hours a day, 7 days a week 365 days a year, no holidays.
• We provide support in Malay, English, and Mandarin.
• The typical response time for privacy-related enquiries is within 14 working days.

You may also refer to FAQ page us for answers to frequently asked questions about privacy and account security on the mea44 platform.